Kisha Gillespie
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Activity overview
Latest activity by Kisha Gillespie-
Kisha Gillespie created an article,
Will Content Notification Emails be Automatically Translated for the End User?
At present, Content Notification emails are not automatically translated into another language upon delivery. These are currently in English only. You can, however, edit Email Templates and inser...
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Kisha Gillespie created an article,
Can End Users View MetaLearning Videos I have Made Visible in the MyCompliance Teams Application?
End Users cannot currently view MetaLearning Videos that have been made visible by an Admin within the MyCompliance Teams Application Integration, as it will only show any courses or policies outst...
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Kisha Gillespie created an article,
Can I View Completed Courses and Policies in the MyCompliance Teams Application?
End Users cannot currently view their previously completed Courses and Policies within the MyCompliance Teams Application Integration, as it will only show any courses or policies outstanding. Once...
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Kisha Gillespie created an article,
Can an End User Report an Incident using the MyCompliance Microsoft Teams Integration?
Currently, an end user cannot report an incident using their 'MyCompliance Microsoft Teams Integration'. The end user must direct to cloud.metacompliance.com or 'subdomain', and follow the steps o...
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Kisha Gillespie created an article,
Can I Create a New Assessment Template for Incident Management?
Currently you cannot add a new Assessment Template for Incident Reporting; however, you can edit the existing templates to suit the information you would like to gather. On the left-hand navigation...
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Kisha Gillespie created an article,
Can I Edit Saved Incident Reports?
You can edit previously saved reports which will in effect overwrite the previous report data. If you would like to create a report based on an updated version, and keep the previously saved repor...
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Kisha Gillespie created an article,
How Can I Find/View Previously Saved Incident Reports?
In order to view a previously saved Incident Report, go to the left-hand navigation bar, and click on Reporting>Incident>Incident Reporting. On the Filtering Section, click on the drop-down menu S...
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Kisha Gillespie created an article,
Can an End User Edit an Incident Report after Submitting?
An End User cannot edit an Incident Report after they have made a submission. However, as an Administrator, you can make necessary changes to any Reported Incident, including information entered b...
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Kisha Gillespie created an article,
How to Filter, Customise and Export Reported/Existing Incidents
Go to the left-hand navigation bar, and click Reporting>Incident>Incident Reporting This will bring you to the Reporting Section where you can filter, customise and export on any/all incidents re...
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Kisha Gillespie created an article,
How to Export a List of all Existing Incidents
In order to export a list of all the Existing Incidents, go to Incident>Reported Incidents. You will then have an option to export in a 'CSV' format or 'Excel' format. To download the report, si...