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Jill Graham
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Recent activity by Jill Graham-
How can I view the number of email notifications/reminders a user has received for a policy/course they have been targeted with?
When logged in to the platform as an admin, follow the steps below to view a user's policy/course email notifications. Navigate to Reporting > Learning > Overview >View Audits - on the right-hand ...
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Fusion Course Creation - What are the different states of a course, from 'Save' to 'Finish'?
As an admin on the platform, you can Save the Fusion course template at any stage. The template will be saved in an Edit state to allow for further editing at a later date. When the admin wishes t...
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How to tell if a user has started a course
Using the Fusion Course Analysis Report, we can see the completion status of a course and each element within, such as, 'Not Started', 'In Progress' or 'Complete'. To begin, navigate to the correc...
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Can I enable 'Anonymous Responses' for all content sent from the platform?
Yes, there are 2 options for enabling Anonymous Responses. You can enable them at platform level for each individual policy, survey, course or phish. They can also be enabled within the 'Company E...
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If I archive one version of a policy, will other versions remain live on the platform?
Yes, if you archive a policy, only the version you have archived will be affected. All other live versions of the same policy will remain. For further guidance on how to archive a policy, please re...
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Can the 'Approval' functionality be used for a policy that has been published via MetaEngage?
No, the Approval tool cannot be used with MetaEngage. You will notice that when you create a policy and select 'Send to MetaEngage', the 'Approval' tab will disappear and no longer be an option - a...
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When I publish a course, where is the 'Course Image' visible?
When publishing a Fusion course, you will be prompted with a 'Select File' option for choosing the 'Course Image': Once selected, this image will then be displayed for your end users within the '...
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How many admins can I add to the platform?
Currently, there is no limit on the number of admins that you can have on the platform. For more information on how to provide admin access to a user, follow the link below: MyCompliance: How to p...
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Which email template should I customise for the 'Uncompliant' user notification?
If you are struggling with adoption, even after your end users have received all of their automated reminders, you can then manually trigger an 'Uncompliant Email'. This email will send to all targ...
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How can I choose which blogs to make available to my end users?
Updated twice a month, our blogs cover an array of different cyber security topics. You can view all available blog titles by following the steps below. Navigate to Campaigns > Blog Creation. Scro...