Jessica Higgins

1. Create your new Triggers course or campaign if using these as an action Before you can use these as an action, ensure you have created your Triggers course or campaign. MetaFlows - Create a Tri...

Manual interventions, routine tasks, and human error in processes all slow down human risk management initiatives and productivity on the platform. MetaFlows is a dynamic rule-based engine that aut...

In a Triggers campaign, you can automate a content campaign targeting users based on the following specific events: Phish clicked: A user clicks on a specified number of phishing attempts. Data ...

Feature Overview The MyCompliance Teams app 4.0 offers end users an alternative approach to reviewing and fulfilling their assigned policies, assessments and courses without the need to log directl...

An approver has the ability to either accept or reject if a policy goes live to the targeted users, and can also send comments/feedback. A reviewer can simply review the policy before it goes live ...

We recommend conducting an unannounced, baseline phishing test in order to get the most accurate results. By not announcing the test in advance, you can see how vulnerable your organisation would b...

To draw comparisons against the phishing simulations you have completed, you should first access the Phish Comparison Report. Select the phish that you wish to compare, and click Add to Report. ...

You can add up to 50 different email templates per phishing Campaign. If the phish is sending multiple templates all at once, the system will randomly allocate the templates and deliver them to dif...

To monitor and evaluate the user interaction on published phish, navigate to Reporting > Phish and, from here, you will be able to access various reports.  The Overview Report will allow you to vi...

Within Reporting, if you notice that your 'click rate' is high, or higher than you had expected it to be, we have some guidance on ways to help lower it while still keeping staff aware of the threa...