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Natasha Campbell
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Recent activity by Natasha Campbell-
Can I filter data received from the Customer API by Content State?
Yes, a new parameter has been added to the following calls to enable this option:GetAllCoursesGetAllContent (Learning)GetAllContent (Phish)GetAllContent (Compliance) Parameter Content States‘States...
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Customer API – New fields
We’ve introduced additional fields to the Customer API Overview Report calls to align the data more closely with what is available in the platform’s Overview reports. Summary of changes The follow...
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MetaCompliance Status Page: Real-time updates on platform status
The MetaCompliance Status Page provides real-time updates on the current status of our platform. At any given time, both customers and MetaCompliance team members can access this page to view the l...
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Which 'From' address can I use for content notifications?
You are able to change the 'From' address from our no-reply@metacompliance.com to an address of your choosing, as long as the domain is owned by your organisation. If you wish to change this, pleas...
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How to stop users from fast-forwarding videos
To ensure users complete their assigned courses in full, you can enable the universal Disable Fast-Forward setting, which prevents them from skipping through video elements.Navigate to Settings → C...
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Sending an email alert for content in the user's preferred language?
We have recently released the ability to send users an email notification for a course, policy or survey in their preferred language. Using this new functionality will enable you to increase engage...
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What does the 'Viewer Discretion Advised' tile do within Teams?
The Viewer Discretion Advised tile provides your staff with a way to engage, at their own pace, with our more unconventional eLearning content.This training is designed to increase user satisfactio...
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Can I submit an incident via the MyCompliance Teams app?
Yes, if you have the MyCompliance Teams App 2.0, users are able to submit an incident by clicking the 'Report Incident' button. Once this option has been selected, the user will be directed to th...
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How to find the latest Product News
To stay up to date with the latest news of our ongoing product development, simply click Product News. From there, you will then be able to view our 'What's New' section.
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Navigation Menu Updates
Release Date - 29th October, 2022In line with the MyCompliance 10.0 upgrade, improvements have been implemented across the left-hand navigation menu. These updates reduce the number of clicks requi...