Natasha Campbell

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Activity overview

Latest activity by Natasha Campbell
  • Natasha Campbell created an article,

    How to Send the Uncompliant Email in a User's Preferred Language

    If you have opted to send the notification emails to targeted users in their preferred language, you can now also send the Uncompliant Email to these users in their preferred language. The purpose ...

  • Natasha Campbell created an article,

    User is unable to log into their Account

    If an Email-based user is attempting to log in to the MyCompliance platform, and is receiving the following error, this may indicate that their account has been locked out. A lock-out will occur ...

  • Natasha Campbell created an article,

    Can I filter data received from the Customer API by Content State?

    Yes, a new parameter has been added to the following calls to enable this option: GetAllCourses GetAllContent (Learning) GetAllContent (Phish) GetAllContent (Compliance)   Parameter   Conte...

  • Natasha Campbell created an article,

    MetaCompliance Outlook Web Add-in Prerequisites

    Outlook Web Add-in Compatible Web Applications: Outlook 2019 or later (Windows) Outlook 2019 or later (Mac) Outlook on iOS Outlook on Android Outlook on the web Outlook on Windows (Microsoft 365) ...

  • Natasha Campbell created an article,

    Customer API – New Fields

    New additional fields will shortly be added to the Customer API Overview Report calls. These have been added to bring this data in line with the data you would receive from the Overview reports on ...

  • Natasha Campbell created an article,

    Can Users Report Suspicious Emails from a Shared Mailbox?

    Yes, if you have enabled the relevant setting for the OWA MetaCompliance Phish Plugin ('EnableSharedMailbox'), users can report emails from a Shared Mailbox. Prerequisites This functionality is av...

  • Natasha Campbell created an article,

    Why am I Unable to Use Campaign Templates?

    We have created several pre-built Campaign Templates to assist you with your Awareness plans. These templates can consist of both Course material & Phishing simulations; therefore, to utilise the t...

  • Natasha Campbell created an article,

    Can reported emails be sent as an attachment to the Reported Mailbox?

    Yes, for both the Desktop & OWA versions of the Phish Plugin, emails can now be forwarded as an attachment. When requesting the Phish Plugin from your MetaCompliance representative, you should outl...

  • Natasha Campbell created an article,

    How Can I Stop Users from Fast-Forwarding Videos?

    To ensure users are completing their assigned courses in full, you can enable the universal setting Disable Fast-Forward to prevent users from fast-forwarding on video elements. Navigate to Settin...

  • Natasha Campbell created an article,

    How to Send an Email Alert for Content in the User's Preferred Language?

    We have recently released the ability to send users an email notification for a Course, Policy or Survey in their preferred language. Using this new functionality will enable you to increase engage...