Natalie Nicholl

No, it is not possible to unarchive a policy. Archiving is permanent. Users who have already completed the now archived content will still be able to view the policy. However, users who have not co...

No, it is not possible to either republish or access a course that has been archived. Archiving is permanent, and results in targeted users losing access to archived content.  However, if you wish ...

No, it is not possible to unarchive a phish. Archiving is permanent, and will result in the phish being stopped immediately, with no further emails being sent.  However, those who have already rece...

You can see how much storage you have used by accessing the Usage Metric report: If you upload a lot of custom content in PDF, MP3 or MP4 format, you may receive one of the following error messag...

To create a policy in multiple languages, follow all steps within article How to create a policy and add a separate section for each language.  Section 1 (below) will automatically appear for you...

No - it is not currently possible to change the planned delivery dates of already published content for new joiners to a Campaign.  When a new joiner is added to a Campaign, they will receive the f...

To begin creating your survey, you first need to log in to the MyCompliance platform and toggle from End User View to Admin View.  Next, navigate to Policy > Survey Creation: The 'Survey' cr...

Yes, when a SCIM-based user has been disabled, their Audit Reports are still available - but for 30 days only.  After 30 days, their Audit record will be permanently deleted and cannot be recovere...

Once your content has been successfully uploaded, follow the steps below to change the image from the default, if required. When you click on Upload, you will be prompted with the following pop-up...

You can ensure understanding of content by attaching a survey to your policy.  When creating a survey, select the 'Create as Attached Survey' checkbox. (This will make your survey available to add...