Skip to main content
Submit a request
Sign in
MetaCompliance
Using MyCompliance
Using MyCompliance
Helping you harness the power of your MyCompliance Platform
MetaPhish
Exchange and Outlook Automatic Image Download Policies
How to Send a Simulated Phish in Multiple Languages
Can I Make My Own Corporate Logo the Default Company Logo in the Learning Experience Tab?
Phishing - What is the 'Button Text' within a Learning Experience?
Can I Customise the Link URL that Appears in Phishing Emails?
Staggering Multiple Email Templates - Points to Consider
See all 39 articles
MetaPolicy
Which is the Best Report for the Policy Module?
Surveys - Can I View 'Comment Responses'?
How Do I Retarget a Policy to a User who has Rejected It?
What Report Can I Use to Access 'Request Exemption' Reasons?
What if a User Clicks on 'I don't accept' (Request Exemption) on the Policy?
How Do My Response Options (Policy buttons) Appear In My Policy?
See all 51 articles
MetaLearning
Can I Upload my own .MP3 Files?
Can I Speed Up a Fusion Course?
Can I Preview a SCORM Course?
Can a Course Name be Displayed in Multiple Languages?
How Many Versions of an eLearning Course Can I Create?
Custom Quiz Settings Explained
See all 82 articles
Campaigns
How are Content Version Numbers Generated?
How Can I View my Scheduled Campaign Content?
Why are there Users on the Campaign Schedule Report with No Email Due Date Assigned?
How to Use Campaign Templates
Can I Preview Campaign Template Steps?
Can I Edit a Step Within a Campaign Template?
See all 20 articles
MetaEngage
How to Check which Users have MetaEngage Installed
MetaEngage - What is 'Show Intro Dialog'?
Can MetaEngage be used for Campaign Content?
MetaEngage - Will Content be Enforced on First Sign-In After Completion Date?
Can MetaEngage Be Applied When Multiple Users Use One Machine?
What is 'MetaEngage'?
See all 13 articles
API
Customer API Details
Main API
Policy API
Phish API
Learning API
Reporting
Phish Overview - Exporting All Phish Overview Results
Learning Overview - Exporting All Learning Overview Results
Policy Overview - Exporting All Policy Overview Results
If A SCIM-Based User Has Been Disabled in Azure AD, Are Their Audit Reports Still Available?
How to Export the Policy Overview Chart
How to Export the Learning Overview Chart
See all 36 articles
MetaIncident
Incident - Can I Move Register Fields to a New Section?
Incident - How Do I Move Register Fields between Tabs/Sections?
How to Add Question Logic to Incident Assessments
What is 'Question Logic'? (Incident)
Can I Change who Receives the Admin Reported Incident Email Notifications?
Can I Create a New Assessment Template for Incident Management?
See all 31 articles
MetaPrivacy
DPIA Register & Assessment Templates Overview
MetaPrivacy Overview Video
What is 'MetaPrivacy'?
What are the Different MetaPrivacy Permissions/Roles?
Privacy Assessment Delivery: The 5-Step Cheat Sheet
How Do I Create My Own Privacy Assessment from Scratch?
See all 7 articles
Blogs
How Can I Edit/Delete a Blog that I have Created?
Can I Download Blogs in Different Formats?
What is the Difference Between an Internal and External Blog?
Can I Edit a Blog?
Can I Delete a Blog?
How to Add an Existing Blog to the Blog Library
See all 15 articles
MyCompliance Access
How to Return to the Homepage
User Group Targeting Update
Updates to Form Layouts on Creation Pages
How Can I Switch Between the Admin and End User View?
MyCompliance 10.0 - User Experience Changes
How Can I Leave a G2 Review?
See all 18 articles
MyCompliance Tools
How to Send an Email Alert for Content in the User's Preferred Language?
How Can I Access the Knowledge Base?
When will Changes Made within 'Company Edit' be Visible to End Users?
Navigation Menu Updates
Original Source Code for Email Template: ReassignPrivacySurvey
Original Source Code for Email Template: PrivacySurvey
See all 36 articles
User Management
How Does Deleting a User Group Affect Targeting?
Can a Business User View their Users' Reporting Data when Content has been Published to the Entire User Base?
How Do I Know if an End-user Has Registered on the Platform?
Where Can I Find My Licence Count?
Are 'Welcome Emails' for New Federated Users Sent Automatically?
How Do I Add Custom Attributes (End Users & Administrators)?
See all 38 articles
Content Release
The Cyber Police Release – Episodes 1-7
Valentine's, Saint Patrick's and Mother's Day Phish Templates
New Phish Templates - February 2023
Additional Translations of the 'Essentials' Series - February 2023
Additional Translations of the 'Essentials' Series - January 2023
New Phish Templates - January 2023
See all 44 articles