For Email-based users, including Federated users, all user management is completed within your tenant. (See articles What is an 'Email-based user'? and What is a 'Federated User'? for further information.)

Users can be in more than one group at any given time, and you can manually add/remove users as needed; please see How to create User Groups for further guidance on this.

However, it is important to note the User Group Limitations below: 

• Log in to the platform and toggle from End User View to Admin View. 

A. To move a user from one group to another

• Navigate to User Management > User Groups. 

• You will now see separate sections for 'Users' and 'Groups', and will also have the ability to search for individual users by name within each section.
• To add a user to a group, please see How to manually add a user to a Group 

B. To remove a user from a group

• Use the search bar to locate the user within the Groups.

• Expand the Target tree to view 'All Users' within each group, and select the user you wish to remove.

• Click on Delete Selected Item.

• Click Confirm on the pop-up notification.

• Select Save Changes.