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What is the 'DSAR Requester Communication Page'?

The 'DSAR Requester Communication Page' is a web page that is automatically made available to requesters once their Data Subject Request has been raised via the online DSAR Web Form.

Once a request has been submitted, the requester will receive an email to notify them that their request has been successfully received by the organisation. This email will also include a link to the 'Requester Communication Page'.

For future information on DSAR emails, please see the following article - What Automated Emails Are Sent via the DSAR Module?

The Requester Communication Page will allow the user to:

  • View the date their request was raised;
  • See the status of their request;
  • View their rights as a data subject;
  • View chat messages that have been submitted by the organisation;
  • Reply to chat messages;
  • Access their handover documents once their request has been completed by the organisation.


Please note: Customers do not have the option to customise this web page.