How is a Campaign targeted/scheduled to a new joiner/user?

When a new user needs to be added to a Campaign, either automatically or manually, this can be completed by following the steps in the following article: How do I add new joiners to a Campaign?

  • Once the user has been added to the Campaign, they will receive the email for their first piece of content within 24 hours.
  • The new user will then receive the subsequent steps of the Campaign in the same schedule that was originally set up.
  • Prior to receiving the emails, new joiners can complete all published content within that Campaign via the 'My Outstanding Content' section in their MyCompliance Library. 

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