When a new user needs to be added to a Campaign, either automatically or manually, this can be completed by following the steps in the following article: How do I add new joiners to a Campaign?

• Once the user has been added to the Campaign, they will receive the email for their first piece of content within 24 hours.
• The new user will then receive the subsequent steps of the Campaign in the same schedule that was originally set up.
• Prior to receiving the emails, new joiners can complete all published content within that Campaign via the 'My Outstanding Content' section in their MyCompliance Library. 

• Example: If a 12-month Campaign has been set up, and one piece of content is published every 4 weeks, any new user who joins will receive an email for the first piece of content. They will then get the remaining content emails every 4 weeks.