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How to Amend an End User's Email Address (Email-Based Users)

  • Log in to the MyCompliance platform, and toggle from End User View to Admin View

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  • Navigate to User Management>Users

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  • Enter the relevant user name into the Search bar. (Note that the list will automatically filter as you type.) 

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  • Once the user has been found, click on View Profile:

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  • Within the user's profile, click on Edit User Info and amend details as necessary.
  • To complete, click on Save User Info. (Note: Audit Reports for this user will remain unaffected.) 

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