How Can I Send an Uncompliant Email to Users who have Not Completed Assigned Content?

Following the use of automated reminders on the Platform, we can also send an Uncompliant Email.

To send an Uncompliant Email to users targeted with a Learning course, follow the steps below:

• Navigate to Products>Learning>Learning In Progress.
• You will then see the 'Email Status' and 'Actions' at the top right-hand side of the page. Under 'Options', you can send an Uncompliant Email.

Note: An Uncompliant User is a user who has failed to complete their targeted content despite having received all of the assigned weekly reminders.