Back to all articles

Editing a Published Policy

In a published policy, you have the ability to modify the following components:

Tab Name Can Modify Cannot Modify

Name, Title, Keywords, Policy  Author

Policy Sections:
Title, Description, Policy Create  Date, Edit policy content/file, Add  or remove section

Response Options

Add or remove response option

Categories Change the category assigned to the policy -

Make Policy Private
Content type - Mandatory or Optional
Set Email Alert

Change Policy Image
Customer Versioning

Send to MetaEngage
Enable Time Spent
Create as attached policy
Requires User Login
Anonymous Responses
Create as GDPR Policy
Manage in Campaign
Survey Attached

Related Items Add or remove related items -
Approval - Approvals Process - Yes/No
Target Update Targets -

Subject Line
Email Type
Email Body

Send in User's Preferred Language

Send Email Now/Send Later


After making the necessary edits to the desired component, click on Update Changes.

  • You will then be prompted to provide an audit note detailing the modification you made.
  • Following this, the policy will be updated, resulting in a minor version change.
  • It's important to note that users will not receive notifications about the update; instead, the existing policy will be seamlessly updated in the background.