How to create a collective if users are provisioned through AD Sync

To add a collective, navigate to User > Collectives and select Add.

mceclip0.png

  • Once the collective has been added, you will then need to allocate a name to it.
  • Next, drag & drop your users into the collective or add full OUs from the left-hand panel. (You will need to drag these across to your new collective.)
  • Then, select Save.

mceclip1.png

mceclip2.png

  • If you drag an entire OU over, then you must not remove any of the users from within this.
  • If a user is removed from the OU within the collective, then the synchronisation between this collective and your Active Directory will be broken.
Back to all articles