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How to create a Collective if users are provisioned through AD Sync
To add a Collective, navigate to User > Collectives and select Add.
- Once the Collective has been added, you will then need to allocate a name to it.
- Next, drag & drop your users into the Collective or add full OUs from the left-hand panel. (You will need to drag these across to your new Collective.)
- Then, select Save.
- If you drag an entire OU over, then you must not remove any of the users from within this.
- If a user is removed from the OU within the Collective, then the synchronisation between this Collective and your Active Directory will be broken.