To Delete a User from the Platform

• First of all, navigate to User>User Management. 
• Scroll to the right-hand side, and click on the 'Trash Can' icon next to the user's account within the 'Actions' column.

• Before the user is deleted, the following ‘Confirm User Deletion’ message is prompted.

• Select Confirm to delete the user, or Cancel if appropriate.

To Disable a User

• Click on the icon shown below (next to the user's account) within the 'Actions' column.

• By selecting this option, the user will no longer have access to the Platform; however, an Audit will remain for any content that they have completed in the past.
• The licence will be returned to the Admin to reassign to another user.

To Re-Enable a User

• Select the same icon again. 

• By selecting this, the user will now regain access to the Platform; they must also be re-added into their User Group in order to receive content that has been targeted to that group.