1. Delete a user from the platform

• First of all, navigate to User > User Management. 
• Scroll to the right-hand side and, within the 'Actions' column, select the drop-down arrow next to 'View Profile'.

• Before the user is deleted, the following ‘Confirm User Deletion’ message is prompted.

• Select Confirm to delete the user, or Cancel if appropriate.

2. How to disable a user

• Scroll to the right-hand side and, within the 'Actions' column, select the drop-down arrow next to 'View Profile'.

• By selecting this option, the user will no longer have access to the platform; however, an Audit will remain for any content that they have completed in the past.
• The licence will be returned to the admin to reassign to another user.

3. How to re-enable a user

• Scroll to the right-hand side and, within the 'Actions' column, select the drop-down arrow next to 'View Profile'.

• Once actioned, the user will now regain access to the platform; they must also be re-added into their User Group in order to receive content that has been targeted to that group.