Get instant support with our search!
What is the 'Incident Dashboard'?
The Incident Dashboard is a graphical, interactive dashboard that allows administrators to drill through into deeper reports.
- To access the dashboard, click Incident>Dashboard.
The dashboard consists of 4 popular reports that allow administrators to see a visual representation of their Reported Incidents. The reports included in this dashboard are:
- Number of Incidents per State: Pie chart showing the status percentage of each Incident.
- Top 10 Incident Types: Half 'doughnut' chart showing the percentages for the top 10 types of Reported Incidents.
- Number of Incidents Raised per Month: Bar chart showing how many Incidents have been reported over the past 12 months.
- Number of Incidents per Severity: Pie chart showing the percentage of Incidents as per their severity.
- More information is displayed when you hover over the chart segments, showing the percentage and number of Incidents that are included within that segment.
- Clicking on the segments will drill down to a more detailed report that can be customised further via the Show/Hide Columns button and exported to Excel.
Please note: Exporting to Excel is not available for the 'Number of Reported Incidents per Month' drill-through; however, a similar report can be generated and saved by accessing Reporting>Incident>Incident Reporting.