Why can I not view PDF files within the MyCompliance Teams app?

When viewing policies within the MyCompliance Teams app, users will receive the below message if the policy is a PDF document. 

  • To view the policy, just select the 'click here' link.

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  • Once you have selected this option, the PDF document will open, and you can now review the policy, in full, via the PDF reader.
  • When the policy review has been completed, and you are ready to submit your response, you can return to the MyCompliance Teams app and select the required option.
  • In the example below, the 'I Agree' button has been added to the policy.

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  • Once you have selected a response option, the policy will be completed.
  • You can select Back to return to your list of assigned policies and, if required, you can also review this particular policy again by logging onto the MyCompliance platform.

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  • As an alternative, you can also use the 'Custom Text' option when creating your policy. Using this option, the policy information will be visible within the MyCompliance Teams app.

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