Why can I not view PDF files within the MyCompliance Teams app?

When viewing Policies within the MyCompliance Teams app, users will receive the below message if the Policy is a PDF document. 

  • To view the Policy, just select the 'click here' link.


  • Once you have selected this option, the PDF document will open, and you can now review the Policy, in full, via the PDF Reader.
  • When the Policy review has been completed, and you are ready to submit your response, you can return to the MyCompliance Teams app and select the required option.
  • In the example below, the 'I Agree' button has been added to the Policy.


  • Once you have selected a response option, the Policy will be completed.
  • You can select Back to return to your list of assigned Policies and, if required, you can also review this Policy again by logging onto the MyCompliance platform.


  • As an alternative, you can also use the 'Custom Text' option when creating your policy. Using this option, the Policy information will be visible within the MyCompliance Teams app.


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