What happens when an Incident is reported?

When an Incident has been reported via the MyCompliance homepage, an email from no-reply@metacompliance.com will be sent to all admins on the platform, as well as to selected Business Users - depending on permissions provided.

  • Clicking on the 'View Incident' button will take the admin directly to the 'Incident Assessment' area within the platform to carry out a review.
  • Note: Notification emails are not sent if Incidents are reported via the Admin home page. If admins require notification emails to be sent, please use the end user home page tile for reporting Incidents. 


  • If an end user has reported an Incident via their MyCompliance home page, they will receive an email that their Incident has been submitted.


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