When an Incident has been reported on the via the MyCompliance homepage, an email from no-reply@metacompliance.com will be sent to all Admin users on the platform and selected business users (depending on permissions provided). Clicking on the View Incident button will navigate the admin directly to the Incident Assessment within the platform to review.
Note: Notification emails are not sent if Incidents are reported via the Admin Homepage. If admins require notification emails to be sent, please user the end user homepage tile for reporting Incidents.
If an end user has reported an Incident via their MyCompliance Homepage, they will receive an email that their Incident has been submitted.
