Incident Reporting Notifications

When an Incident is reported via the MyCompliance home page, an email from no-reply@metacompliance.com will be sent to all platform admins and selected Business Users, depending on permissions provided.

• Clicking on the View Incident button will take the admin directly to the Incident Assessment area within the platform to carry out a review.
• ⚠️ Note: Notification emails are not sent if incidents are reported via the Admin Home Page. If admins require notification emails, please use the End User Home Page tile for reporting incidents.

• If an end user reports an Incident via their MyCompliance home page, they will receive an email confirming that their Incident has been submitted.