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Outlook Web - Office 365 Web Add-in Workflow
Once the Outlook Web Add-in is published via the O365 Admin console, users have access to the add-in within the Outlook web portal.
- The end user clicks the 'Report a Phish' icon to report the current selected email as a phishing email.
- Alternatively, the user can select the '3 dots/ellipsis' icon highlighted below, and click the icon from there.
- The user now needs to confirm that they are happy to report the email as a phishing email. (The text will differ depending on setting.)
Below is a sample message that could be displayed if a user accidentally reported an email from their own company domain.
- At this point, if this was clicked in error, the customer can cancel.
- The user is then prompted with a confirmation message to confirm the successful reporting of the email.