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How can I view if our organisation's Open & Click rates are improving?

The monthly Phishing Adoption Report has been updated to display the number of phish that have been published each month, alongside a comparison of 'Open Activity' versus 'Click Activity'.

You can carry out a month-on-month track to see if your Open and Click rates are improving, based on the Phish campaigns you are sending.

  • To view this report, navigate to Reporting > Phish > Adoption > Phishing Activity Report.

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Each month, you can view the following information on this report:

  • Phish Published: The number of phish that have been published during the selected month.
  • Percentage Opened: This will reflect the percentage of users who have opened the phish that were published that month.
  • Percentage Clicked: This will reflect the percentage of users who have clicked the phish that were published that month.

Note: If a user opens or clicks a phish during the month of October, even though it had been published in September, the activity will be tracked against the month in which the phish was published, i.e. September.