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How Can I View if Our Organisation's 'Open' & 'Click' Rates are Improving?
The monthly Phishing Adoption Report has been updated to display the number of Phish that have been published each month, alongside a comparison of 'Open Activity' versus 'Click Activity'.
You can carry out a month-on-month track to see if your Open and Click rates are improving, based on the Phish campaigns you are sending.
- To view this report, navigate to Reporting>Phish>Adoption>Phishing Activity Report.
Each month, you can view the following information on this report:
- Phish Published: The number of Phish that have been published during the selected month.
- Percentage Opened: This will reflect the percentage of users who have opened the Phish that were published that month.
- Percentage Clicked: This will reflect the percentage of users who have clicked the Phish that were published that month.
Note: If a user opens or clicks a Phish during the month of October, even though the Phish had been published in September, the activity will be tracked against the month in which the Phish was published, i.e. September.