After the baseline phishing test, your users may be confused or concerned about the email that they received.

We recommend that you send an email explaining the rationale behind the phishing test, and share your organisation's phish-prone percentage ('Click Rates') to emphasise the importance of Security Awareness Training. 

Once you have announced the launch of the platform, we recommend enrolling your users in a security awareness campaign shortly after conducting your baseline phishing test.

We recommend that you conduct ongoing phishing tests, so that your users can practise the skills they've learned as part of their training.

Related Articles:

• Announcing the Platform Internally
• What Kind of Campaign Should I Run?