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Automatic Reminder Emails
To increase user engagement and save admins some time, you can opt to set up automatic weekly reminder emails to uncompliant end users. Content notification emails can be sent out once a week, depending on the number of alerts you have set up. Simply set the time you would like those reminders to send.
1. Default number of reminders
- Set the default number of reminders for all content in Settings > Notification > Alerts.
- Set the time the emails are to be sent (based on UTC+00.00).
- Choose the reminder frequency: weekly, bi-weekly (fortnightly), or monthly.
2. Custom number of reminders
- If you want to customise the number of reminders on a course, policy or survey, you can do this via the Email tab.
3. Uncompliant User Report
- Within Settings > Notification > Alerts, select who should receive an Uncompliant User Report.
This report shows users who have received the maximum number of reminders but have not yet completed the assigned content. - For further information, please refer to the article: How to alert managers when staff do not complete assigned policies, courses or surveys.
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