You can add up to 52 different email templates per phishing Campaign.

If the phish sends multiple templates all at once, the system will randomly allocate the templates and deliver them to different users.

This ensures that users receive varied templates, and the reporting will highlight which template each user interacted with.

Multiple templates can be used with one language or several. If you select multiple languages, every template must be available in each language, and each user receives a randomly selected template in their preferred language.

Steps to Follow

• In Phish Creation, go to the Email Template section and click Add Email Template.

• Repeat to add as many email templates as needed (up to 52).

• Select the blue Select button to choose a template.
• Once you have selected a template or added your own, assign a Template Name to each email.
• This information will appear in the Phish Adoption and Phish Overview reports, helping you identify which template each user received.
• If your phish uses multiple languages, use the Language Selector to complete each template in each language.

⚠️ Important Notes for Multiple Templates with Staggered Sending

• If you select a stagger of 100 hours with 200 users targeted, the number of emails sent every hour will be 2 (i.e., 200 users ÷ 100 hours = 2 users per hour).
• For that reason, only templates 1 and 2 in the list will be used on each run, as the system resets itself.
  • If the batch size were 4, then templates 1 to 4 would be issued.

Therefore:

• The number of targets per hour must exceed the number of email templates chosen to ensure all templates are utilised.