To ensure users can successfully receive the simulated phishing emails that you have targeted to users, you may potentially need to whitelist the MetaCompliance-dedicated IP addresses and/or domains.
SendGrid
The following dedicated IPs can be trusted in confidence as only MetaCompliance can send email from them:
168.245.49.92
167.89.62.239
Allow bulk delivery from the IPs listed above.
AWS SES
The following IP ranges can be whitelisted in combination with mail header and/or mail from domain:
54.240.90.56
54.240.90.57
Mail headers (currently AWS customers only):
X-MyCompliance = notifications
Note – Customer Support will be able to tell you which Mail Service your account is using.