A Course Completion Email can be sent to end users when they successfully complete a course. The email serves as proof of completion and is particularly useful for users who access courses via Direct Access, as they do not have portal access to view their completed courses.

To send a Course Completion Email when publishing a course: 

• Navigate to the Type tab.
• Enable the checkbox for Send Completion Email to User.

Additional Details

• If a user has set a preferred language, the email will be sent in that language.
• If a certificate has been attached to the course, it will also be included in the email notification. 
• The email will present as shown below:

Supported Course Types

Course Completion emails can be enabled for the following course types:

1. Fusion
2. MetaCompliance
3. SCORM

These emails can be sent when a user completes a course via:

• Login
• Direct Access
• Teams
• MetaEngage

If a user revisits and reviews a course they have already completed, they will receive an updated Course Completion Email, and a new certificate will be generated if applicable.

Exclusions

1. Course Completion emails cannot be enabled for SCORM Transfer courses.
2. Course Completion emails cannot be enabled if Anonymous Responses has been selected.