Editing phish templates when using multiple languages

Create a Single Phish with Multiple Templates and Languages

You can create a single phish in multiple languages with one or more email templates. Each user receives a randomly selected template in their preferred language.

To do this:

  • Create a phish and choose multiple languages in Settings. The first language you select is the primary language.
  • In the Email Template section, click Add Email Template and choose a template, or create your own. See article: Creating Your Own Phish Email Template.
  • Repeat to add further templates if required (up to 52).
  • Use the Language Selector to choose a language, then edit each template for that language. The editing window shows which language you're editing.
  • Repeat for each selected language. Every template must be completed in every language before you can continue.
  • Assign a Learning Experience to each template, or turn on Same Learning Experience to use one for all templates. Learning Experiences can be edited per language using the Language Selector.
  • Edit the Exit Summary, then continue to Preview and Launch Setup.

Which language will users receive?

Users receive the phish in their preferred language if it's one of the languages selected. If their preferred language isn't included, or they haven't set one, they receive the phish in the primary language: the first language selected for the phish.

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