Allowlisting (Whitelisting) in Darktrace

Within Darktrace, there is a built-in model that accounts for the phishing tests from MetaCompliance.

You can find this by navigating to: Email Console > Detection > Models > Allow MetaCompliance (use the search bar to locate it).

This model is disabled by default, but you can activate it by selecting Model is Active.

  • Note: Sometimes the 'Action' is set to 'Deliver', which can cause issues with email delivery. In such cases, set the action to 'Do not hold or alter'. This configuration is based on our IP ranges.

  • Currently, only the IPs of our European and UK data centres are included.
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