When are the approver/reviewer reminder emails sent?

First of all, follow the steps outlined in the article below if you have not yet set up approver and reviewer reminder emails.

Once this has been actioned, reminders will then be sent, on a weekly basis, to your approvers and reviewers up until the 'Approval Due Date' that has been set within the policy. 

  • If the 'Policy Due Date' has lapsed before the first scheduled weekly reminder is due, then a reminder will not be sent. 
  • Reminders will only be sent if the policy due date has not passed
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