When are the Approver/Reviewer 'reminder emails' sent?

First of all, follow the steps outlined in the article below if you have not as yet set up Approver and Reviewer reminder emails: 

Once this has been actioned, reminders will then be sent, on a weekly basis, to your Approvers and Reviewers up until the 'Approval Due Date' that has been set within the Policy. 

  • If the 'Policy Due Date' has lapsed before the first scheduled weekly reminder is due, then a reminder will not be sent. 
  • Reminders will only be sent if the Policy Due Date has not passed
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