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Converting Email-based Users to SCIM Users

If you currently have Email-based users, and you wish to utilise SCIM User Provisioning to automate the User Management process, these Frequently Asked Questions may be of help.

1. Will the user’s previous audits be overwritten?

  • No, when a user is converted from email to SCIM, the only difference is in how they log in to the platform. They will no longer be required to use their registered password; instead, they will use their network credentials (SSO) to log in.

2. Is this included in our subscription?

Your assigned Customer Success Manager will be able to provide information regarding your organisation's subscription. If you are unaware of who your assigned CSM is, please contact us at: