Get instant support with our search!
Which email templates are included within the platform?
Within the platform, you are able to access various email templates on the tenant.
- Simply, follow this pathway: Settings > Notifications > Email Templates:
Once you are on this screen, after selecting a language, you can find the following templates from the drop-down on the 'Please Choose Template' option.
- Assessment Generator Multiple: Assessment Generator: Email template to register creators if they have multiple records/assessments selected.
- Assessment Generator No Change Assessment Generator: Email template stating that assessment has been reviewed and no changes made.
- Assessment Generator Single: Assessment Generator: Email template to register creators if they have one record/assessment selected.
- Content Alert: Logon Required: New policy, survey or course alert email with link to content.
- Content Alert: No Logon Required (Direct Access): New Direct Access policy, survey or course alert email with link to content.
- DSAR Webform Chat - Admin/DPO: Email to notify Admins/DPO that a new DSAR chat message has been submitted. (Only available for DSARs submitted via Webform.)
- DSAR Webform Complete - Requester: Notification to the requester that the request has been completed. (Only available for DSARs submitted via Webform.)
- DSAR Webform Submission - Admin/DPO: Email to notify Admins/DPO that a new DSAR chat message has been submitted via the Webform.
- DSAR Webform Successful Submission - Requester: Email to notify the requester that their DSAR has been successfully submitted via the Webform.
- Email Users - Registration Email: End user MyCompliance registration email.
- Federated Users - Welcome Email: Welcome email for new Federated users.
- Monthly Adoption report for admins: Notification of monthly admin adoption report.
- Monthly Supervisor Compliance Report: Supervisor email to inform of uncompliant direct reports.
- New Incident Raised - Admin: Admin notification of new incident reported.
- New Incident Raised - Submitter: User notification that an incident has been successfully reported.
- Pending Policy Review - Admin: Notification to Admin of pending policy reviews by approvers or reviewers.
- Pending Policy Review - Reviewer: Notification to policy approver/reviewer of pending policy reviews.
- Policy Update Reminder - Policy Owners: Policy Reminder Update Notification - Due date set during policy creation.
- Privacy Assessment Reassignment - End User: Email to notify an end user that a Privacy Assessment has been reassigned to them.
- Privacy Assessment Reassignment - Reviewer: Email to notify that a Privacy Assessment has been submitted and is ready for review.
- Privacy Assessment sent back - DPO: Notification of Privacy Assessment Survey to be resubmitted.
- Privacy Assessment sent back - End User: Email to notify end users that their Privacy Assessment has been reviewed and sent back to them.
- Privacy Assessment to Complete - End User: Email to notify end user that a Privacy Assessment has been assigned to them to complete.
- Smart Campaigns - Course Email (Phish Interaction): Sent via Phish Remediation within Campaigns.
- Uncompliant Email - Registered Users: Uncompliant email sent to users who have already received all scheduled reminders. This is for policy, survey and course content.
- Uncompliant Email - Unregistered Users: Uncompliant email sent to users who have already received all scheduled reminders. This is for Direct Access policy, survey and course content.
- Weekly Compliance Report: Weekly Uncompliant Users Report.
**Please note: The availability of the above selection will be based on the languages required, as well as the modules subscribed to.**