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SCORM Transfer: 3rd-Party Cookie Settings

Filipe Santos
  • Updated

Introduction

To enhance privacy levels, almost every modern browser offers the ability to block 3rd-party cookies; some browsers even enable this behaviour by default.
When using SCORM Transfer through an LMS, MyCompliance is considered by the browser to be a 3rd-party because it’s content does not come from the same URL as the LMS.

Users will have a much smoother experience by whitelisting their LMS from cookie blocking.

Below are instructions on how to enable this in each of the browsers we support.

(A) Chrome

  1. Open Chrome.
  2. On Chrome for desktops, click the 'Three dots' icon in the upper-right corner; then, click Settings.
  3. Scroll to Privacy and Security, and click Cookies and Other Site Data.
  4. Under 'Sites that can always use cookies', click Add to whitelist a URL.
  5. Type in the MyCompliance URL in the format of https://<yourdomain>.metacompliance.com, and click Add.
  6. Under 'Sites that can always use cookies', click Add again.
  7. Under 'Add a site', enter the URL of the LMS you are using to access the MyCompliance Platform.
  8. Check the box Including third-party cookies on this site; then, click Add.
  9. After completing the steps above, (a) clear your browser's cache and (b) restart the browser.

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(B) Firefox

  1. Click on the 'Three horizontal lines' icon in the upper-right corner; then, click Options.
  2. Select Privacy & Security.
  3. Under 'History', select Firefox will: Use custom settings for history.
  4. Next, click on Manage Exceptions under 'Cookies and Site Data'.
  5. Under 'Address of Website', type in the MyCompliance URL in the format of https://<yourdomain>.metacompliance.com, and then, select Allow.
  6. Under 'Address of Website', enter in the URL of the LMS you are using to access the MyCompliance Platform; then, click Allow.
  7. Select Save Changes.
  8. After completing the above steps, (a) clear your browser's cache and (b) restart the browser.

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(C) Microsoft Edge

  1. Open Microsoft Edge.
  2. On Microsoft Edge for desktops, click the 'Three dots' icon in the upper-right corner; then, click Settings.
  3. In the 'Settings Options' pop-up window, select Cookies and site permissions.
  4. Click on Manage and Delete Cookies and Site Data.
  5. Under 'Allow', click the Add button.
  6. Under 'Add a site', type in the MyCompliance URL in the format of https://<yourdomain>.metacompliance.com, and then, click Add.
  7. Check the box Include third-party cookies on this site; then, click Add.
  8. Under 'Allow', select the Add button again.
  9. Under 'Add a site', enter in the URL of the LMS you are using to access the MyCompliance Platform.
  10. Check the box to Include third-party cookies on this site; then, click Add.
  11. After completing the above steps, (a) clear your browser's cache and (b) restart the browser.

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(D) Safari

Safari blocks all 3rd-party cookies by default and does not currently support whitelisting specific sites.

  1. Open the Safari browser.
  2. Click on the top-left menu, and choose Preferences.
  3. Select Privacy.
  4. Uncheck the box labelled Block All Cookies.
  5. Uncheck the box labelled Prevent cross-site tracking.
  6. After completing the above steps, (a) clear your browser's cache and (b) restart the browser.
  7. Log in to the MyCompliance Platform through your LMS. 

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