We have found that whilst users are completing their assigned Fusion courses, they may experience a Session timeout.

• If this occurs, we will attempt to refresh their Session and return the user back to their last completed location within the course.

• If the issue persists, we will automatically log the user out of their Session and request that they sign in again.

• Once they have successfully signed into their account, we will automatically redirect the user back to the last completed location in the course.

Note: Courses using SCORM Transfer, or Direct access (no login required) will not be requested to sign back into their account as their session will be refreshed as required.