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Error Received When Completing a Fusion Course
We have found that whilst users are completing their assigned Fusion courses, they may experience a Session timeout.
- If this occurs, we will attempt to refresh their Session and return the user back to their last completed location within the course.
- If the issue persists, we will automatically log the user out of their Session and request that they sign in again.
- Once they have successfully signed into their account, we will automatically redirect the user back to the last completed location in the course.
Note: Courses using SCORM Transfer, or Direct access (no login required) will not be requested to sign back into their account as their session will be refreshed as required.